• 0113 2819219
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About Us Cheapmowers.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at feedback@cheapmowers.com.

Our Contact details:
Cheapmowers.com
Unit 1C Woodside Trading Estate Low Lane, Horsforth Leeds LS18 5NY United Kingdom
Phone: 0113 2819219
Fax:
Email: support [at] cheapmowers [dot] com
898 1406 83 Vat No. 898 1406 83
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Order and you will be asked for a few details that we need to be able to complete the order.

CREDIT/DEBIT CARDS:
We accept credit card payments with Visa, Mastercard, Maestro, Switch, Visa Electron and Solo cards through a secure server using 128-bit encryption. If you would prefer to pay by phone, please call 0113 2819219

CHEQUES:
We also accept payment by cheque. All cheques should be made out to "Cheapmowers.com Ltd". You should allow 10 working days for cheques to clear, after which the goods will be dispatched (subject to stock availability).

You have the right to cancel any order. The Cancellation Period begins from the day on which the contract for the supply of goods is concluded (i.e. the day of purchase). The Cancellation Period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. Goods must be returned in an unused state, and in their original packaging. The consumer is liable to pay for the cost of returning the goods to ourselves. We will return your money within 30 days of notice of cancellation (i.e. 30 days from the date the invoice was posted or given). This does not affect your statuory rights as a consumer.

Cancellation by us

1 We reserve the right to cancel the contract between us if:

1.1 we have insufficient stock to deliver the goods you have ordered;

1.2 we do not deliver to your area or cannot due to restrictions or access issues.

1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

1.4 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Please note, all images displayed on this website are for illustration purposes only and are subject to change. We do however endeavour to display the latest imagery wherever possiblle.
Shipping And Handling Shipping and Handling are included in the price shown unless otherwise stated in the product description. Goods should be inspected before they are signed for. Goods should be REFUSED if they are obviously seriously damaged in transit. You must notify us via email within 24 hours if your goods are subsequently found to be damaged.

FREE DELIVERY FROM CHEAPMOWERS.COM
(Normally 1-2 Working Days) Subject to stock availability.


LAWNTRACTOR / RIDE ON MOWERS - Usually 3-5 working day (at busy times it may take a little longer, we will advise you)

Free delivery is given for addresses in mainland England and Wales.

Scottish Highlands and Islands - Certain postcodes IV1-IV40, 1V52, -IV54, IV63, KW1-KW17, PA20-PA40, PH19-PH40, PH60 & Some remote AB codes - May incurr and additional charge, we will inform you of this, you have the right to cancel the order.

All Scottish Islands - a delivery excess will apply, we will advise you of the cost, you have the right to cancel the order.


IV,PH AB, KW, PA Postcodes for Garden Tractors - we will advise the excess.

Channel Islands - NOT Delivered to.

Northern Ireland - Will incurr and additional delivery charge, we will inform you.

Please call 0113 2819219 for a quote to deliver to other areas.

Delivery Schedule Purchasing from us

To purchase from us you must be over 18.

By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above.

We are not obliged to supply the goods to you until we have taken full payment and verbally confirmed acceptance of your order. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the goods ordered.

All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price.

Allow ten working days for cheque clearance. For out of stock items, delivery dates given are only estimates.

Most items are kept in stock, and therefore we aim to deliver your order right away. You should normally expect to receive your order well within 5 business days ( Normally Next Day) - however it may take longer if items are out of stock. We will keep you informed of any delays.

NB. Once we receive your order, will always ring or contact you via w/mail to arrange a convienient delivery day.


Deliveries are normally between 9-5PM weekdays, but alternative arrangements can be made, please call for details.

FREE DELIVERY FROM CHEAPMOWERS.COM
(Normally 1-2 Working Days) Subject to stock availability and carrier delivery.

LAWNTRACTOR / RIDE ON MOWERS - Usually 3-5 working day (at busy times it may take a little longer, we will advise you)

Free delivery is given for addresses in mainland England and Wales.

Scottish Highlands - Certain postcodes IV1-IV40, 1V52, -IV54, IV63, KW1-KW17, PA20-PA40, PH19-PH40, PH60, HS - May incur an additional charge, we will inform you of this, you have the right to cancel the order.

All Scottish Islands - a delivery excess will apply, we will advise you of the cost, you have the right to cancel the order.

Channel Islands - NOT Delivered to.

Northern Ireland - Will incur an additional delivery charge, we will inform you of the amount..

*Please note that whilst we try to ensure deliveries & collection run as smooth as possible, we cannot guarantee or be held responsible for non delivery or collections of items on a particular day.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expense ( including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.


Please call 0113 2819219 for a quote for deliveries abroad and to other areas.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All order prices are inclusive of VAT.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted with 128 bit encryption using ACTINIC software. They are only decrypted after they reach our system. They are not held in clear text on any web site. ACTINIC provides us with the shopping basket facility and links to a secure payment service provider.

If you prefer card payment can be made by telephone - Please call 0113 2819219 during office hours.
Guarantee All products come with manufacturers warranty of between 1 and 5 years subject to domestic use. For commercial warranty conditions please call 0113 2819219 for more specific details. Unless otherwise stated domestic lawnmowers used for commercial use will only carry a 30 day warranty unless otherwise stated.

In the unlikely event that your purchase develops a fault within the warranty period, CheapMowers.com will refer you to your local dealership where the product will be examined by their qualified technicians and repaired as per the warranty details. This does not affect your statuory rights as a consumer. Collection/delivery charges may be incurred.

CheapMowers.com will not be liable for any additional costs incurred whilst goods are away for warranty repairs - this includes rental or hire charges for equipment from a third party.
Reaching Us If you need to reach us, please email us on sales@cheapmowers.com, alternatively you can call on 0113 2819219 - our phone lines are normally manned from Monday to Friday 9am - 5pm, with answerphone facilities in use at other/busy times. You can write to us at Unit 1C Woodside Trading Estate, Low Lane, Horsforth, Leeds. LS18 5NY. United Kingdom.
Privacy Policy PRIVACY POLICY INTRODUCTION

In this privacy policy, "we" and "our" relates to Cheapmowers.com Ltd, company number , a company registered in England and Wales. "You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from Cheapmowers.com or is making an enquiry.

HOW WE USE YOUR PERSONAL DATA

We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.

Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you've provided to respond to and answer the enquiry.

We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.

We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.

If we share information with a third party, such as a payment gateway or delivery company, their use of your data will be limited to the purpose of fulfilling your order.

After your purchase, we use a third party customer feedback service to send you an email and request for your feedback, which you may choose to leave. The feedback is held on the customer feedback service's website and on our website. The service provider we use is Feefo

We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.

We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.

WHAT DATA DO WE HOLD?

We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.

We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.
We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.

HOW WE HOLD YOUR PERSONAL DATA

We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.

Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

CO-OPERATING WITH LEGAL AUTHORITIES

If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.

TARGETED ADVERTISING

AUTOMATED PROCESSING

We may use personal data for automated decision making; we may send you emails, notifications or other communication that are tailored to you and based on your purchasing history.

Some advertisers, particularly Facebook and Google (but there are others), are used by us and decide what advertisements to show to people based on automated processing of personal information, in order to make those advertisements as relevant as possible to the people who see them. These advertisers should provide the means for you to opt out of such personalisation.

YOUR RIGHTS

If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.

You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.

You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.

You can exercise any of these rights by contacting us using the details below.

You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed.

HOW TO CONTACT US

If you have any questions or concerns, please do not hesitate to contact us through our contact us form, or by phone on 0113 2819219

Returns Policy RETURNS & COMPLAINTS

If you are unhappy with any aspect of your order, you should contact us via email in the first instance. The email address is: queries@cheapmowers.com - we will achknowledge your complaint within 2 working days and at this stage advise you on how long it will take to resolve the complaint. We will keep you informed throughout the process. This does not affect your statuory rights as a consumer.

The cost of return will be borne by the customer unless the product is defective or was received in error. In the event that the product has been used and has been returned as unwanted during this period, any benefit gained from use beyond normal examination will be taken into consideration when deciding on the amount to be refunded as will any damage from use, cosmetic or otherwise, to the machine. Returned items should be made available for collection by our shipping company. We would request that returned products are sent back in their original packaging. In the event that this is not done, and we are required to use a more expensive means of collection or packaging service, any excess charges we face will be passed onto the customer. We will issue any refunds as soon as possible and no later than 30 days after cancellation. The customer is responsible for the condition and safekeeping of all goods until collected by us, or, if the customer returns the item to us by their own chosen means, until it reaches us.

WEEE Information:

Disposal of Electrical and Electronic Equipment

Under new government regulations issued in January 2007 we are all obliged and must play our part to ensure that the amount of waste on certain electrical and electronic equipment is reduced going forward. Furthermore where it is produced as waste we must work together to ensure that it is separated from household waste, collected separately and ultimately disposed of in a sound environmental manner (recycled and recovered).

In essence some of the chemicals and metals in these electrical items can be harmful to the soil and human health when disposed of in landfill sites. By adopting the new regulations and working together we can all reduce the amount of landfill and resulting contamination.

For your part as the customer you are encouraged to examine your electrical waste before throwing it away and in particular look for the rating plate and if the following logo is present you must not throw it in your household waste.

Please take this waste to your nearest Designated Collection Facility (DCF) where special facilities exist for correct disposal. To find your nearest DCF please visit the following web site:www.recycle-more.co.uk.

Type in your post code and the locations of the nearest DCFs will be displayed. Or alternatively contact Cheapmowers.com on 0113 2819219 and the Customer Service Agent can provide this for you.

For our part CheapMowers.com Ltd is making financial contribution towards the running of these facilities and the onward recycling of this waste.

Together we can make our world a cleaner place!

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