Purchase easy and pleasant. Disappointed that price had increased by about 40%, attributed unreasonably to 'Brexit' (which might have contributed about 15%), but went ahead anyway. Fitting to tractor not quite clearly described in instructions. When referred to manufacturer, told that fitting was very difficult and normally done in factory. In the event I was able to fit it.Goods sent out in very large vehicle that would not have got up my drive: portage required.
No problem to deal with. Good service from ordering. But quality control needs looking at. Lawnmower looked ok, but one of the plug pins was bent - difficult to see when it is covered - and one of the front wheels is skewed - not obvious until you use the mower. It pulls to the left.
On 09-Mar-2017 the supplier responded:Dear Valued Customer, We are sorry to hear of this issue. We are extremely disappointed to hear the product has been damaged. This has highly likely been damaged by the courier during the delivery of the product. We've just tried to call you discuss this issue unfortunately there was no answer, we've left a voicemail and email for you to contact us back. Please contact us so we can resolve this issue for you.Kind regards,James Brearley
Very good delivery any value for money
Order was easy to place and service was quick. Price was greatFour stars because packaging had been opened and rescaled. That said the ones I had seen in shops at higher price also had damaged and resealed packaging.There was no sign at all that this product is not new. The item is quite large so not a surprise re packaging.
Excellent service,great price,very pleased with purchase.
Very polite and quick response to my order, which had shown as in stock but wasn't. As it happened it was of no consequence to us and subsequent delivery was as arranged.
they were excellent and kept me in touch every step of the way
very good service arrived when stated
This was the fifth item I have purchased from the company and although there was a slight issue with the very first item purchased it was rapidly resolved and consequently I have continued to trade with the company.
Arrived quickly, well packed and kept informed of delivery details. Great price for such good service.
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Low Lane, Horsforth,
LS18 5NY, United Kingdom.
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