"Just a quick message to thank you for the excellent level of service you have provided. Points that were particularly appreciated:
* Ordered on Sunday evening and goods received Tuesday morning
* You took the trouble to phone me Monday morning to ensure someone would be able to accept the delivery
* No hassle making payment! All too often you are redirected to PayPal or some other banking service (something I personally hate).
Whilst I hope that more gardening equipment doesn't break in the near future, if it does I shall be very happy to purchase from you again!"
I would like to thank you for the excellent service you provide. I ordered my mower on Wednesday evening, had a phone call Thursday to arrange delivery and Friday the mower was delivered. It has all ready been assembled and run!
Thanks again and would recommend you to all my friends. Well done"
A P (Tony) Almond:
This is really nothing more than a quick message to thank you for your service.
I ordered a Bosch Aquatak 150 PRO X last friday, having checked already to ensure you had one in stock. One of your staff very kindly 'phoned me to ask which day this week I'd like it delivered.
I chose today, and indeed it arrived shortly before 10am. The pressure washer does all that is claimed.
Totally delighted with the service I received from you - and the price of the goods; I really couldn't fault either. The whole process was made as smooth and painless as possible. I'd have no hesitation recommending you to others.
Thanks again and best regards."
Jim Mc Gavin:
"A wee note to confirm that my hedgetrimmer duly arrived this afternoon as promised and to congratulate you on the excellent service provided. I ordered via internet late Monday afternoon, phoned by return to arrange delivery and received order on Wednesday afternoon as promised - ten out of ten for your efficiency - many thanks.
Incidentally, the Multitool Hedgetrimmer looks to be just what I need - will get to grips with it tomorrow when a battery has been charged.
Again many thanks for excellent service."
The above Lawnmower Received as promised in Good Order on the 2nd June 2009. and works well.
I would like to take this moment to Thank You for the Prompt and Courteous Service as received, especially the Lady in Question that dealt with all matters so pleasantly and expeditiously.
She was most helpful and understanding which for my part was very much appreciated and creates that special confidence within the system.
Thank you for such a valued and delightful service."
Best wishes for every success".
"Hello, thank you for such excellent service. I ordered a Mcculloch mower at about 9-45 yesterday, five minutes later a very pleasant lady rang me to organise delivery. My mower arrived at 10-45 this morning. That is SERVICE. Many thanks"
"Hi, Thanks for the prompt service. The mower arrived very efficiently
and was fairly straight forward to assemble.
Will recommend you to anybody I hear needing a new mower.
"Just wanted to say thanks for the brilliant service - ordered yesterday afternoon and delived this morning which is perfect
Very helpful lady on the sales line as well - pleasure doing the business. Thanks
PS. Can someone come & cut my lawn now please"
"Wonderful service - my mower arrived this morning - order no. MB29NR50021697.- less than 24 hrs after my order. I shall recommend you . Thank you so much." M Baker
"My order arrived safe and sound as advised.
Just thought I would like to express my appreciation, for the excellent service you have provided in the execution of my order. The phone call by a member of your staff within minutes of receiving my order to arrange delivery, was really first class ! After that, everything has flowed perfectly !
Your price was 30% lower than a figure previously quoted to me. It was a great pleasure therefore, to have conducted this initial transaction with you !
Best of luck in the future. Many many thanks. Best regards"
I do not generally do this but here's just a quick note to say how
happy I have been with my recent dealing with you.
From the rapid response to my question when choosing the machine, the
telephone confirmation of delivery to the friendly amazingly quick
delivery the next day.
Having recently had a bad experience with an online retailer it came
as a great pleasure to do business with you.
Thank you very much"
The item turned up the day after I ordered it as promised. Very efficient. Thanks a lot."
"What an excellent service you provide
Many thanks = machine received 9am this morning
Very impressed, will happily recommend you and hopefully use you again"
From: Mr R Johnston - Fleet, Hampshire:
"Thank you for the excellent and prompt service. I am very happy with my new mower and will certainly be recommending you."
From Mr I Wilson - Orpington, Kent:
"just to say many thanks for the excellent service."
From Mr P Ford - Putney, London:
"Just to say thank you for a job well done re the above
order. Seamless from website to delivery. Thanks
From Mr D Venton - Cambridgeshire:
"Thanks for you help re my order for the Hayter Harrier 48 and Alko SP500 Shredder"
From Mr Gassick - Reading, Berkshire:
"I got the mower yesterday as requested and have been happily mowing away today and all looks to be fine so many thanks to you and your team, I'm really pleased with my purchase.
From Mrs B Perry - Reading, Berkshire
"Order arrived at 9.00 this morning. Fantastic service, thankyou."
Mr Simon Eagle
"May I say how impressed I have been with your service. Within one hour of
placing the order on Friday a pleasant young lady phoned to confirm the
order and discuss delivery. This was agreed for the following Monday. In the
event the carrier delivered the following day (Saturday). This was a truly
very efficient and rapid service. Thank you and a very merry Christmas to
Just a short note to let you know how pleasing it was to make an order with a company that actually do as they say. My order was sent last sunday, we had a telephone call on Monday to say there was a short delay but my chainsaw would be with me on thursday, which is when it arrived.
Thanks for keeping us informed of the short delay and the efficient service and I shall recommend you to others.
"Many thanks for hassle free transaction with VERY competitive prices and very fast delivery.
The courtesy phone call to say when purchase would be delivered was not expected but was very much appreciated.
I would certainly use your firm again and recommend you to friends.
Again, many thanks,"
Thank you very much for delivering my log splitter today on time.
I've used it this afternoon to split a few barrowloads of hard dry logs
and it is really good.
I thought I would just let you know that I think your firm's service was
very good. In particular the ladies on the order desk were very pleasant
to deal with.
The machine seems robust, good quality and is easy to use.
If I need any more garden items I will check your website.
Joan & Dod Duguid:
"Hi, Many thanks to Richard and staff for their patience with the numerous phone calls about our mower. The new one definitely won't be any where near kerbs and stepping stones. I think your company handled our complaint well, especially when it transpired that it was my fault for hitting a kerb. Will recommend you to all my friends and family. Hoping not to be in touch again as I am keeping my fingers crossed that I will have many years of trouble free mowing."
"All I can say is thanks for a first class service. Both products I
ordered arrived the very next day. It makes a nice change to find a
company that delivers on its promise. The prices are great too. I will
recommend you to all my friends and work colleagues. Thanks again.
"Can I just thank you for an excellent service. I ordered a new chainsaw with you yesterday at around 09:00.
I have just taken delivery of the same chainsaw today at 10:15.
I appreciated the telephone call advising me when the saw would be delivered. I will of course pass on to my friends details of your excellent service. Once again thank you."
Mrs M W Leighton:
Just to say thank-you for your excellent service and delivery on my recent purchase of my Qualcast push lawnmower. Your staff I spoke to on the telephone were very helpful. I will recommend your company to family and friends, once again many thanks.
I have cut my grass today and am really pleased with the results!
A happy customer"
"Just a quick note to say how impressed I am with your service. I ordered a lawnmower yesterday and it arrived at 8am this morning. Its not very often you get prompt reliable service like that so just to say thank you very much my garden is already looking better. I will definately be recomending you to others
We have this morning received delivery of the chainsaw ordered yesterday.
I would like to compliment you on your fabulous service!!
Not only was delivery highly efficient but the way you rang to inform me
that the order had been processed and would be delivered today and by
copying this information by email was excellent.
All that and a very good price - highly recommended!"
"Just to say a big thanks for a staggeringly efficient service. Ordered at
0900 on the Thusrday and on my doorstep at 0915 on the Friday. Right on the
button with your delivery promises. Thanks."
"Thank you for such a polite and quick method of dealing with orders, machine has arrived very quickly here on Anglesey at 9.15 Tues. We will use your company in the future and recommend you to our friends."
"just a few lines to thank you for your fantastic service. I ordered my mower and it was delivered the following day by lunchtime. Great service, great value, great customer service i will certainly recommend you to everyone i know. Once again many thanks, the machine is running a treat. thank you Mr M Webber from Birmingham."
DR Malcolm Morrison:
"Thank you for your terrific service - the Flymo cordless strimmer arrived today - 2 days after ordering it even with the hiccup yesterday of receiving the corded version. You sorted out the error instantly and the whole matter took 48 hours from start to finish - very impressive service indeed. Thank you"